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Whether you have a burning question you want answered or you have encountered a water-related issue, find your answer here. If your question is not answered here, scroll below to submit your request and a technical person will get in touch

HELP!

Got No Water

If you’ve got a problem with your water or wastewater, Water Services Corporation might already be aware of it. Check their facebook page.

If not contact Water Services Corporation.

Low Water Pressure

If your water pressure has dropped, get in touch with Water Services Corporation who will guide you accordingly.

Get it sorted

Report a Leak

Whether it’s a leak at home or outside (in a road or footpath), Water Services Corporation give you a step by step guide on how to locate it or report it.

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Broken or missing manhole cover

If you spot a broken or open manhole, please try to cordon it off (wherever possible and in full safety) and report the fault to Water Services Corporation.

If the manhole is of immediate danger to traffic or road users, also report to the Police.

Get it sorted

Blocked Drains

Don’t know where the blockage is and who owns the affected pipework? Don’t hesitate – Water Services Corporation can find this out and repair if the pipework belongs to them, or give advice if the pipework belongs to you.

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Burst Pipe

Burst water pipe? Act Fast. There are things you can do to minimize water loss and damage until it is fixed.

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Unusual Tap Water

Is your tap water in an unusual colour, smells or tastes strange? 

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Your well needs repair?

Have a well that needs repair? Check out the Regulator for Energy and Water Services (REWS) website for information about their current scheme.

Learn more

Bowser Water

Want to know if the bowser you use is registered? Contact the Regulator for Energy and Water Services (REWS) to find out more.

Contact

Want to check if your bowser provides you with first class potable water? Contact the Environmental Health Directorate to find out more.

Send an email

I want to apply for a new water supply for my premises. What shall I do?

  • If you wish to apply for a new water supply to your household or commercial premises you will need to start by downloading the Form for Water and submit it to the ARMS Customer Contact Centre Offices  or send it by email on [email protected]s.com.mt . It is fundamental that these services can be requested if you have the necessary water piping installed in your premise but do not have external supply. For more information visit the ARMS Website FAQs.

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QUESTIONS ON WATER

Is water a scarce resource in Malta?

The scarcity of water resources has always been a reality for Malta, in fact it was also highlighted in the first known report on water resources in our islands, which dates back to the mid-1500s. Malta has a semi-arid climate with long dry summers and mild wet winters which contributes to a limited availability of naturally renewable water resources.  The situation is further compounded by the islands’ high population density which generates a high demand for the limited water resources available, hence further exacerbating the scarcity of such resources.

Some figures: The United Nations considers 500m3/person/year of naturally renewable water resources as the threshold of extreme water stress.  The availability levels in the Maltese islands are estimated at only 100m3/person/year, and this makes Malta amongst the world’s top ten water scarce countries.

Does Malta have natural freshwater resources?

Yes, Malta does have freshwater resources.

Although in the Maltese islands there are no large and permanent river systems, there are several small inland surface-water systems; valleys, streams and ponds that have varying water levels throughout the year. The presence of water in these water courses and small ponds sustains important endemic ecosystems.

The main natural freshwater resource in the Maltese Islands is groundwater sustained in two aquifer typologies – perched and mean sea-level groundwater bodies. The availability of fresh groundwater has historically sustained the economic development of our country, and to this day is an important resource in Malta’s water supply resource base.

Is there water in the ground beneath our feet?

Yes, there is water underground and it is known as groundwater.

Groundwater forms when water seeps from the ground surface into the ground and fills gaps (pores and/or fractures) in the rocks. Malta’s geology gives rise to two types of groundwater bodies – namely perched groundwater bodies which are sustained in the Upper Coralline Limestone formation by the underlying Blue Clay, and mean sea-level groundwater bodies where freshwater floats on seawater within the Lower Coralline Limestone formation.  Both groundwater bodies are highly vulnerable to pollution from the surface, whilst the sea-level groundwater bodies are also vulnerable to the intrusion of sea-water in response to abstraction activities.

What pollutants do we find in Malta’s natural freshwater resources?

Yes, there is water underground and it is known as groundwater.

Pollutants in Malta’s groundwater are various, but they are all a result of human activities such as from agriculture, industries and also our daily activities. A major pollutant throughout our groundwater systems is nitrate which primarily originates from agricultural over-fertilisation. Other contributions can come from wastewater leakages, which can also result in the introduction of other pollutants coming from our homes in our groundwater systems.  Such pollutants include personal care products, pharmaceuticals and other chemicals used in our daily activities, although these have to date not been detected in groundwater in Malta.

Where does Malta’s water provision come from and who benefits from it?

Malta’s water supply comes from four main freshwater resources; (i) groundwater, (ii) desalinated seawater (iii) rainwater runoff and (iv) reclaimed water. These water resources are used to meet the demand for all water users depending on the quality needs, hence ground water and desalinated water are used for the production of drinking water, whilst groundwater, reclaimed water and rainwater runoff are used for other purposes such as agriculture and industry.

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